What do I need to bring with me to purchase a Touch and Go! card?
You will need to provide proof of age and a completed registration form (available to download at the bottom of this page). Alternatively, thise form is available at our Travel Centre. A standing order mandate will need to be completed at the Travel Centre. We will then take your photograph and issue you with a new card, regardless of whether you have had one previously.
When does my Touch and Go! card become activated?
Your card is activated from the first time that you use it and expires exactly one year later on the same date.
Is the use of my card limited to certain times of day?
No, you are able to use your card at any time of day.
Can I use my Touch and Go! card on any bus?
You can use your Touch and Go! card on all Network Warrington buses both on local and school services. It will not be valid on works contract or other special services.
Can I allow my friend to use my Touch and Go! card?
No. You cannot share your Touch and Go! card with any other person. If you allow another person to use your card, it will be confiscated and you may not be allowed to purchase one in the future.
Which areas can I travel to using my Touch and Go! card?
This ticket permits cardholders to travel anywhere on our network of services (excluding works contract and special services).
Who qualifies for student card prices?
If you are aged 19 or under, then you are eligible for the discounted student rate.
What happens if I miss my standing order payment?
Your card will be stopped and you will need to contact us to pay the outstanding amount, we will then reactivate your card.
What if I have lost my travel card or if it is stolen?
If you lose your travel card or if it is stolen, Network Warrington need to be notified as soon as possible, either by visiting Warrington Travel Centre or by phoning 01925 634296. Once the card has been cancelled, we can replace the card for a £5 charge for the first replacement and a £10 charge for each subsequent replacement. Your replacement card will have the same expiry date as your lost card.
What if I want to cancel my Touch & Go! card prior to the expiry of the set period?
Network Warrington will only accept a request for cancellation in limited circumstances (set out in the terms and conditions elsewhere on the website) and any request for cancellation should be made in person at the Travel Centre at the Warrington Interchange. You should be aware that the right to grant cancellation of the Touch & Go! card is purely at the discretion of Network Warrington.
If you have an annual Touch & Go! card and have held this for a period of 8 months or more then you will not be entitled to cancel the Touch & Go! card.