Network Warrington bosses get bus users’ views

The new chair and managing director of Network Warrington have been finding out from customers how improvements can be made to bus services across the borough.

 

Ben Wakerley, alongside new chair of the board of directors Cllr Cathy Mitchell, held two “meet the manager” sessions on June 20 at the bus interchange to listen to customers about their commuting experiences with Network Warrington and their suggestions for improvement.

 

Ben, who recently joined from Abellio London and Surrey, said: “It was important for me to speak to customers directly about their experiences as their feedback will help shape the type of service they receive in future.

 

“We gathered some insightful, constructive feedback which we will be taking away for consideration. Customers were keen to discuss fares and bus routes and I’m pleased to hear that the 16/16a discounted Dallam route is being well received.

 

“There were also intriguing suggestions about colour-coding bus routes and how we can get involved in the local community.

 

We will be incorporating customer feedback into our future planning and look forward to speaking to more customers at the next session. I hope our customers found the session as useful as I did”.

 

The next “meet the manager” customer session is scheduled for Wednesday 6 September, 4pm-6pm at the bus interchange.

 

 

 

Last updated: 3rd July 2017

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